Introduction
Last Updated: 13 April 2026
Welcome to Asha Packers & Movers. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you fill out a form, call us, or contact via WhatsApp:
- Name
- Phone Number
- Email Address
- Pickup & Delivery Address
- Moving details (date, goods type, etc.)
b) Automatically Collected Data
When you visit our website:
- IP Address
- Browser type
- Device type
- Pages visited
- Time spent on website
c) Communication Data
- Call recordings (if applicable)
- WhatsApp chats
- SMS or email conversations
2. How We Use Your Information
We use your information for:
- Providing quotation and service details
- Booking and managing relocation services
- Customer support and communication
- Service updates and confirmations
- Improving website performance and user experience
- Marketing (only related to our services)
3. Data Sharing Policy
We do not sell your personal data.
However, we may share information with:
- Our internal team and staff
- Transport partners / logistics providers
- Payment gateway providers (if applicable)
- Legal authorities (if required by law)
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Analyze user behavior
- Provide better user experience
You can disable cookies from your browser settings anytime.
5. Data Security
We take reasonable steps to protect your information:
- Secure servers and hosting
- Limited access to sensitive data
- Regular monitoring
However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Use of Contact Information
By submitting your details on our website, you agree that:
- We may contact you via call, SMS, WhatsApp, or email
- Communication will be strictly related to your enquiry or our services
We do not spam or send irrelevant promotions.
7. Third-Party Services
Our website may use third-party services such as:
- Google Analytics
- Payment gateways
- Map/location services
We are not responsible for how these third parties handle your data.
8. Data Retention
We retain your information only for:
- Service completion
- Legal or accounting purposes
- Customer support history
After that, data may be deleted or anonymized.
9. Your Rights
You have the right to:
- Request access to your data
- Request correction of incorrect information
- Request deletion of your data
To request this, contact us using the details below.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Changes to Privacy Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Asha Packers & Movers
📞 Phone: +91 98917 13563
📧 Email: ashapackersmovers121@gmail.com
📍 Address: C 85E, Chowk, Ganesh Nagar, Delhi, 110092